Wonder, what if you are wrong?
When I was prepping for a interview with Stripe last Oct, I learned something they talked a lot about. The SCQA framework — what’s the Situation, Complication, Questions, and Answers
SCQA is in full force at Stripe. I've hosted 150+ of us for a clear writing workshop. Quotes:
— Jeff Weinstein (@jeff_weinstein) June 28, 2019
- "Once you've seen SCQA, you can't unsee it #restructuresallemails"
- "I'm seeing (and not seeing) it everywhere now"
- "I am convinced this is the cure for all issues in human kind" pic.twitter.com/gDwNU01UCy
And today, I remembered how it’s connected to something I quoted years ago.
Wonder, what if you are wrong?
The best ones are people who not only have good mental maps of how things should be done, but they have high levels of humility. [In other words, they are smart and humble.] It may not look that way to an outsider. You may look at some of these people and you might say, “Wow. They sound so brilliant and they’re asking the questions.” But if you’re in discussions with them, and I’m sure that you [Tony Robbins] have been in discussion with them, what you find out is generally speaking that they’re curious, voraciously curious. They’re wondering if they’re wrong. They’re taking in information. So they don’t look as confident when you’re in those conversations.” - Studies Show That People Who Have High “Integrative Complexity” Are More Likely To Be Successful
Like in Product, we talk about falling in love with the problem, not the solution. We all, I’m no different, have the natural urge to jump and fall in love with our own idea. But what if we learn the power - stop and wonder, what if we’re wrong?
Try writing. What’s the situation? What’s the complication? What are the questions we need to uncover the answers to? And ask everyone to write - and yes I’ll say it…everyone, no power hierarchies, stay in your lane here - what’s your perspective on the answer?